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Privacy Policy

Last updated: 12.12.2025

SniprIQ (“we”, “us”, or “our”) operates a software service that supports outbound communication and account-level analysis. We are based in Austria and process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Austrian law.

1. Data We Collect

We may collect and process the following personal data:

  • Name and email address

  • Company name and role

  • Account and usage data related to the service

  • Billing and transaction information (processed by third-party providers)

  • Technical data such as IP address, browser type, and access timestamps

We do not knowingly collect sensitive personal data.

2. Purpose of Processing

We process personal data to:

  • Provide and operate the SniprIQ service

  • Create and manage user accounts

  • Process payments and prevent fraud

  • Communicate with users about the service

  • Improve functionality, performance, and security

  • Comply with legal obligations

3. Legal Basis

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract

  • Legitimate interests in operating and improving the service

  • Compliance with legal obligations

  • User consent, where required

4. Payments

Payments are processed by third-party payment providers such as Stripe. We do not store full payment card details on our servers. Payment providers process data under their own privacy policies.

5. Data Sharing

We may share personal data with trusted service providers only where necessary to operate the service (for example hosting, analytics, or payment processing). We do not sell personal data.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described above or to comply with legal requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent where applicable

Requests can be made by contacting us at the email address below.

9. Email Account Access (Google and Microsoft)

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If a user chooses to connect an email account provided by Google or Microsoft, SniprIQ accesses the relevant email APIs only after explicit user consent.
 

This access is used solely to:
 

  • Send emails on the user’s behalf as part of outbound campaigns initiated by the user

  • Display sending status and basic delivery information related to those emails


SniprIQ does not read personal inbox messages and does not access email content beyond what is required to send messages initiated by the user.


OAuth access tokens are stored securely and used only for the authorized functionality.
Users may revoke access at any time through their Google or Microsoft account settings.

SniprIQ does not use email data for advertising purposes and does not sell or share email data with third parties.

10. Contact 

For any questions, contact ziad@snipriq.com 

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